Privacy Policy

Who are we?

CostsMaster Limited is a supplier of software to the legal industry in England & Wales.

Whose information do we hold

We may hold personal data about the following

  • Employees
  • Customers
  • Suppliers and service providers

What information might we collect about you?

The personal information we collect may include your name, address, telephone number, email address, IP address and information regarding pages accessed on our website.

We will only collect information from you that is required to enable us to provide the services/information requested.

How will we use this information about you?

We will only use your personal information to administer your account and to provide the products and services you have requested from us.

Who might we share your information with?

We may share your information with debt collection agencies, solicitors and the court if you do not pay our invoices or if you breach the terms of the licence.


We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes  If you no longer wish to be contacted for marketing purposes click here.

We will not share your information with any other parties for the purpose of marketing.

Data Retention

We will keep your data whilst you remain a customer, supplier or employee and for a period of 6 years thereafter.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

Warlies Park House, Horseshoe Hill, Upshire, Essex EN9 3SL

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


When you access our website, cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24th May 2018.

How to contact us:

Please contact us if you have any questions about our Privacy Policy